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BPO & Business Operations

Outsource Smarter. Scale Faster.

Zyltex helps businesses manage customer support, sales operations, back-office tasks, HR support, payroll assistance, recruitment operations, and data processing under one complete BPO solution.

24/7

Customer & Business Support

360°

Complete Operations Coverage

100%

Scalable Outsourcing Model

What We Handle

Complete BPO Services in One Place

No need for separate pages — every major BPO service is covered here.

Customer Support Outsourcing

We manage customer queries, complaints, live chat, email tickets, follow-ups, order support, and customer experience workflows.

  • Phone support
  • Email support
  • Live chat support
  • Ticket management
  • Technical assistance
🎧

Sales & Lead Generation Support

Zyltex helps you find prospects, qualify leads, book appointments, and run professional telemarketing campaigns.

  • Lead generation
  • Appointment setting
  • Telemarketing
  • Customer surveys
  • Follow-up calls
📞

Back Office & Data Processing

We handle repetitive admin tasks so your internal team can focus on strategy, sales, and growth.

  • Data entry
  • Document processing
  • Reporting support
  • Admin coordination
  • Database updates
📊

HR, Payroll & Recruitment Support

We support HR teams with recruitment operations, payroll records, onboarding coordination, and workforce administration.

  • HR administration
  • Payroll assistance
  • Recruitment support
  • Candidate screening
  • Employee records
👥
Service Coverage

Everything Your Business Can Outsource

🎧

Customer Support

Phone, email, chat, ticketing and complaint handling.

📞

Lead Generation

Prospecting, qualification, outreach and follow-ups.

📅

Appointment Setting

Booking qualified meetings for your sales team.

📢

Telemarketing

Outbound campaigns for product and service promotion.

🗂️

Data Entry

Accurate data handling, processing and organization.

📋

Back Office

Admin tasks, documentation, reporting and coordination.

💳

Payroll Support

Salary records, attendance data and payroll coordination.

🧑‍💼

Recruitment Support

Screening, job posting, interviews and hiring operations.

Our Process

How Zyltex Manages Your Operations

01

Business Audit

We understand your workload, goals, team needs and service requirements.

02

Team Setup

We assign trained staff and create a workflow according to your operations.

03

Service Launch

Your outsourced operations begin with reporting and quality control.

04

Scale & Improve

We optimize processes and scale support as your business grows.

Industries

Built for Multiple Business Types

E-commerce
Real Estate
Healthcare
Finance
Technology
Education
Travel
Corporate
Why Outsource?

In-House vs Zyltex BPO

In-House Team

High hiring cost

Long training time

Limited scalability

More management pressure

Zyltex BPO

Cost-effective setup

Quick team deployment

Flexible scaling

Managed operations support

FAQs

Common Questions

Yes, you can outsource one service or combine multiple BPO services depending on your needs.

Yes, BPO is ideal for startups and SMEs because it reduces cost and gives professional support.

Yes, we customize services according to your industry, workload, team size and goals.

Yes, Zyltex covers HR administration, payroll assistance and recruitment support.

Let Zyltex Handle Your Operations

Outsource customer support, HR, payroll, back-office and sales support with one trusted team.

Contact Us
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